Built for Kenya's 3-Tier SHA Ecosystem: PHF, SHIF & ECCIF
BizedHMS natively automates the new Social Health Authority regulations: real-time OTP member eligibility checks, automated Pre-Authorizations, triple-fund tariff splits, and pre-scrubbed FHIR R4 e-claims with an industry-leading <1.5% rejection rate.
1. Arrival & Smart TV Queue
Instant patient identification, UPI lookup, and waiting lounge queue calling.
30-Second Patient Check-In & UPI Master Index
Instant patient identification using Phone Number, National ID, or Maisha Namba.
Speed up front-desk queues drastically. Search patients instantly by phone number, Kenyan National ID, or SHA number. Automatically pulls previous visits, known allergies, insurance affiliations, and family dependencies with zero duplicate folder creation.
Smart TV Display & WhatsApp Queue System
Orderly waiting bays without noisy loudspeakers or crowded desk queues.
Broadcast a live audio-visual calling screen on any standard Smart TV in your waiting room. Patients track their exact turn on TV monitors and receive instant WhatsApp and SMS reminders directly to their phones.
2. Triage & Vitals (MEWS)
Rapid vitals recording and automated early deterioration scoring.
Fast Vitals Capture & Color-Coded Safety Ranges
Enter blood pressure, pulse, SpO2, temp, glucose, and weight with instant visual flags.
Nurses quickly capture vital signs at the triage desk. The system auto-computes BMI and presents clean, color-coded safety indicators (Normal, Caution, Emergency) so abnormal readings are never missed.
Automated Early Warning Scoring & Sepsis Risk Engine
Real-time MEWS, PEWS & qSOFA scoring with automatic escalation alerts.
The clinical intelligence engine monitors live patient vitals across triage, outpatient observation, and inpatient wards. It automatically calculates Modified Early Warning Scores (MEWS) for adults, PEWS for children, and qSOFA scores to detect early sepsis and trigger prompt medical reviews.
3. Doctor Consultation & CDS
Fast EMR notes, ICD-10/11 coding, and real-time drug interaction safety alerts.
Intelligent Doctor Consultation & EMR
Designed by practicing clinicians for maximum clinical speed with zero typing fatigue.
A fast, distraction-free doctor workbench that puts patient history, vitals trends, allergies, and past lab investigations on a single screen. Clinicians can write SOAP notes, select standardized diagnoses, and issue orders in seconds.
Point-of-Care Clinical Decision Support (CDS)
Instant drug-drug interaction, allergy contraindication, and renal dosage alerts at prescribing.
Empower clinicians with automated real-time safety nets. As the doctor types a prescription or clinical order, the CDS engine immediately checks against the patient's recorded allergies, concurrent medications, renal function, and age-based dosage limits, aligning with Kenya Standard Treatment Guidelines (KSTG).
Diagnostic Order Intelligence & Antibiotic Stewardship
Condition-specific lab panels, care pathways, and antimicrobial resistance controls.
Assist clinicians in ordering the right diagnostic investigations without unnecessary test duplication. The system suggests evidence-based diagnostic order sets for conditions like febrile illness (Malaria BS/mRDT, FBC, Urinalysis), and enforces antibiotic stewardship by flagging restricted reserve antibiotics.
4. Diagnostic Laboratory (LIS)
Barcoded tube tracking, analyzer integration, and panic value notifications.
Laboratory Information System (LIS) & Diagnostics
End-to-end sample barcoding, test workbenches, and automated panic alerts.
Automate your medical laboratory. Doctors order tests digitally; phlebotomists print barcode labels; lab technicians enter results with automatic normal range checks and critical value flags. Validated results appear immediately in doctor charts.
5. Pharmacy & Stock Control
Live e-prescription queue, barcode dispensing, and FEFO inventory tracking.
Digital Pharmacy Dispensary & Barcode Dispensing
Zero prescription errors, automatic batch/expiry tracking, and instant stock deduction.
Prescriptions sent by doctors land directly on pharmacist screens. Pharmacists verify dosages, print thermal dosage labels with one click, scan barcodes to prevent wrong medicine delivery, and automatically deduct stock in real time.
Hospital Drug Inventory & Purchase Orders
Real-time stock ledger, minimum reorder thresholds, and supplier management.
Full transparency over main pharmaceutical stores and department sub-stores. Receive automated low-stock warnings before essential medicines run out, track expiry dates with First-Expiry-First-Out (FEFO), and track supplier purchase orders.
6. Critical SHA Claims & M-Pesa
Triple-fund SHA (PHF/SHIF/ECCIF) billing, Pre-Auth, and 1-click M-Pesa STK push.
Social Health Authority (SHA) 3-Fund Architecture (PHF, SHIF & ECCIF)
Automated routing across Primary Healthcare, Social Health Insurance, and Emergency/Critical Illness Funds.
Seamlessly manage Kenya's triple-fund healthcare model. BizedHMS categorizes services, tariffs, and claims into the Primary Healthcare Fund (PHF) for dispensaries and health centres, the Social Health Insurance Fund (SHIF) for inpatient and surgery, and the Emergency, Chronic & Critical Illness Fund (ECCIF) for catastrophic ICU and dialysis care.
SHA Real-Time Member Verification & Digital Pre-Authorization
Instant OTP/Biometric member eligibility checks and pre-auth for surgeries, ICU, and CT/MRI.
Verify patient SHA membership and benefit entitlements in under 3 seconds upon arrival. Automatically trigger electronic Pre-Authorization (Pre-Auth) requests for elective surgical admissions, HDU/ICU stays, specialized diagnostics, and renal dialysis with real-time approval status synchronization.
SHA FHIR R4 e-Claims Engine & Denial Prevention (<1.5% Rejections)
Pre-submission claim scrubbing, batch e-claims submission, and Electronic Remittance Advice (ERA).
Built natively on FHIR R4 for Kenya's Digital Health Superhighway. The pre-submission scrubbing engine validates every claim against required ICD-10 diagnostic codes, practitioner HWR license numbers, KMHFR facility codes, and drug formulary pricing before sending, guaranteeing lightning-fast payouts.
Instant M-Pesa STK Push & Cashier POS Checkout
Direct M-Pesa prompts sent to patient phones with automatic payment reconciliation.
Eliminate cashier queues and manual till entry. Cashiers click 'Send M-Pesa Prompt', and the patient receives an instant PIN prompt on their phone. The payment automatically clears the invoice, prints the receipt, and updates the financial ledger.
7. Wards & Operating Theatre
Bed occupancy grid, digital nursing Kardex, and WHO Surgical Checklists.
Inpatient Ward & Bed Occupancy Grid
Visual real-time bed tracking, nurse shift handovers, and eMAR.
Manage general wards, private rooms, maternity, HDU, and ICU beds on an intuitive visual grid. Track daily bed charges, nursing notes, digital Medication Administration Records (eMAR), and automated doctor ward round orders.
Operating Theatre (OT) & Surgical Care
Theatre scheduling, WHO Surgical Safety checklists, and anaesthesia records.
Coordinate surgical teams and operating rooms smoothly. Schedule elective procedures, assign surgeons and anesthetists, enforce WHO Surgical Safety Checklists (Sign In, Time Out, Sign Out), and track surgical consumables.
8. Maternal & KEPI Vaccines
National KEPI immunization calendar, growth curves, and WhatsApp caregiver recall.
National KEPI Immunization & Child Health Schedule
Automated birth-to-adolescent vaccine timelines, catch-up rules, and MOH 510 digital register.
Comprehensive tracking of every child's immunization milestones in strict compliance with the Kenya Expanded Programme on Immunization (KEPI). When a child is registered, the system generates their complete vaccination roadmap (BCG, Polio, Pentavalent, Rotavirus, Measles-Rubella, HPV, Vitamin A, and Deworming) with automatic date projections.
Automated Caregiver Recall & WhatsApp Booster Reminders
Automated SMS and WhatsApp reminders sent to mothers before each immunization milestone.
Drastically reduce vaccine drop-out rates. The system automatically sends polite, multilingual (English & Swahili) SMS and WhatsApp reminders to mothers and caregivers 3 days before and on the morning of their baby's scheduled vaccination date.
Vaccine Cold Chain, Lot Tracking & AEFI Reporting
Vial batch/lot management, cold-chain temperature logs, and Adverse Events reporting.
Maintain the highest standards of vaccine safety. Record batch numbers, manufacturer lot details, and expiry dates for every vial administered. Log daily refrigerator cold-chain temperatures and file mandatory Adverse Events Following Immunization (AEFI) reports directly.
Maternal Health (ANC, PNC & Digital Partograph)
Comprehensive tracking from first antenatal visit through delivery and postnatal recovery.
Dedicated maternal health module compliant with Kenya Ministry of Health guidelines. Tracks Antenatal Care (ANC) progress, gestational age, ultrasound notes, Partograph in labor ward, and postnatal recovery.
9. Allied Specialist Clinics
Interactive Dental odontogram, Ophthalmology refraction, and Physiotherapy.
Allied Health: Dental, Optical & Physiotherapy
Specialized clinical workflows, interactive charts, and treatment plans.
Equip specialized departments with dedicated charting interfaces. Includes an interactive dental odontogram, ophthalmology visual acuity & refraction charts, physiotherapy mobility plans, and nutrition assessment tools.
10. MOH 705/711 & Revenue BI
1-Click official Ministry of Health returns and real-time executive financial dashboards.
MOH 705A, 705B, 711 & DHIS2 Automated Reports
Generate official Kenya Ministry of Health statutory returns in one click.
Save records officers dozens of hours every month. BizedHMS automatically tallies outpatient visits, diagnoses, and maternal indicators into official MOH 705A (Under 5), MOH 705B (Over 5), MOH 711, and MOH 717 reports ready for DHIS2 submission.
Hospital Executive BI & Revenue Analytics
Real-time revenue, patient census, and doctor turnaround time dashboards.
Give hospital directors, CEOs, and owners instant visibility into hospital operations. Track daily gross revenue, insurance vs cash splits, pharmacy margins, doctor workload, bed occupancy rates, and peak arrival hours from your smartphone.
11. Security, KDPA & Offline
100% In-country Kenya hosting, tamper-proof audit trails, and offline PWA caching.
KDPA 2019 Compliance & In-Country Kenya Hosting
Bank-grade encryption, local data residency, and granular role permissions.
Your clinical and financial data is stored securely in compliant local Kenyan data centers in strict adherence to the Kenya Data Protection Act 2019 and Digital Health Act 2023. Backed by multi-factor authentication and role-based permissions.
Offline-First PWA & Low Bandwidth Resilience
Keep running smoothly even when clinic internet or fibre drops temporarily.
Engineered for real-world Kenyan infrastructure. BizedHMS works as a Progressive Web App (PWA) that loads instantly, caches active queues locally during network drops, and syncs seamlessly as soon as connectivity resumes.
Feature Matrix Aligned with Kenya Facility Levels
Sequential coverage tailored from solitary dispensaries (Level 2) to sub-county maternity units (Level 3/4) and referral surgical hospitals (Level 5/6).
| Hospital Service Touchpoint | Outpatient Clinics Level 2 & 3 Facilities | Maternity & Nursing Homes Level 3 & 4 Facilities | Hospitals & Surgical Centres Level 4, 5 & 6 Hospitals |
|---|---|---|---|
| 1. Arrival & QueueSmart TV Queue Display & WhatsApp Turn Notifications | |||
| 1. Arrival & Queue30-Sec Check-in & Maisha Namba / UPI Lookup | |||
| 2. Triage & VitalsTriage Vitals & Color-Coded Warning Alerts | |||
| 2. Triage & VitalsEarly Warning & Sepsis Risk Engine (MEWS/PEWS) | |||
| 3. Doctor & CDSElectronic Medical Records (SOAP & ICD-10/11) | |||
| 3. Doctor & CDSClinical Decision Support (Drug Interactions & Allergies) | |||
| 4. Diagnostic LabLaboratory LIS (Sample barcodes, Panic alerts, Analyzer link) | Basic | ||
| 5. Pharmacy & StockDispensary Queue, Barcode Verification & Stock Alerts | |||
| 6. Critical SHASHA Primary Healthcare Fund (PHF) Capitation Billing | |||
| 6. Critical SHASHA Social Health Insurance Fund (SHIF) Inpatient Tariffs | — | ||
| 6. Critical SHASHA Emergency & Critical Illness (ECCIF) Pre-Auth | — | Optional | |
| 6. Critical SHASHA FHIR R4 e-Claims Pre-Scrubbing (<1.5% Rejections) | |||
| 6. Billing & M-PesaInstant M-Pesa STK Push Billing & Thermal POS | |||
| 7. Wards & SurgeryInpatient Bed Management, Ward Kardex & eMAR | — | ||
| 7. Wards & SurgeryOperating Theatre (OT) & WHO Safety Checklists | — | Minor OT | |
| 8. MCH & VaccinesNational KEPI Child Immunization & Caregiver Reminders | |||
| 8. MCH & VaccinesMaternal Health (ANC, Ultrasound, Partograph, PNC) | Optional | ||
| 9. Allied SpecialistsAllied Clinics (Dental Odontogram, Optical, Physio) | — | Optional | |
| 10. MOH ReturnsMOH 705A/B, 711 & 717 Automated Exports (DHIS2) |
Ready to see these features in action?
Schedule a 15-minute live screen walkthrough tailored specifically to your facility's department workflow.
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